HubSpot
HubSpot, Inc.
HubSpot is a customer platform combining CRM, marketing, sales, service and content tools. Its free CRM and modular 'Hubs' make it a common starting point for small and mid-sized B2B teams.
Free plancrmmarketing
Zoho CRM Review
by Zoho Corporation · CRM Software
Zoho CRM is a full-featured customer relationship platform known for competitive per-seat pricing and a genuine free tier, positioned within the broader Zoho business software suite.
- Free plan:
- Yes
- Free trial:
- Yes
- Pricing model:
- freemium, per user, tiered
- Best fit:
- solo, small, midmarket
- Last researched:
- 2026-08-23
In short: Zoho CRM is a crm software product from Zoho Corporation that fits Budget-conscious small and mid-sized teams wanting full CRM features — its main limitation is that interface feels less polished than hubspot or pipedrive.
Who Zoho CRM is best for
- Budget-conscious small and mid-sized teams wanting full CRM features
- Companies already invested in, or considering, the Zoho suite
Who should look elsewhere
- Teams prioritizing the most polished out-of-box UX
- Enterprises needing Salesforce-scale ecosystem depth
Key features
- Lead, contact, account and deal management
- Workflow automation and assignment rules
- Zia AI assistant on upper tiers
- Reporting and customizable dashboards
- Omnichannel communication (email, phone, social)
- Deep integration with the wider Zoho suite and Zoho One bundle
Strengths and limitations
Strengths
- Competitive per-seat pricing relative to HubSpot and Salesforce
- Genuine free tier for very small teams (up to 3 users)
- Broad feature coverage including automation and analytics
- Part of the large Zoho suite — one vendor for many business functions
Limitations
- Interface feels less polished than HubSpot or Pipedrive
- AI and advanced features are gated to upper tiers
- Breadth of the Zoho ecosystem adds configuration and learning overhead
- Support experience varies by plan tier
Zoho CRM plans
Free
See vendor site for current pricing
Core lead, contact and deal management for up to 3 users.
Standard
See vendor site for current pricing
Adds sales forecasting, workflows and custom dashboards.
Professional
See vendor site for current pricing
Adds advanced automation, inventory management and Google Ads integration.
Enterprise
See vendor site for current pricing
Adds Zia AI assistant features, multi-user portals and advanced customization.
Ultimate
See vendor site for current pricing
Top tier with expanded analytics, AI capabilities and feature limits.
Plan structure researched from official vendor sources; dollar pricing is published only after verification against the vendor's live pricing page. Always confirm current pricing on the vendor's site before purchasing.
Full pricing breakdownIntegrations
Google WorkspaceMicrosoft 365SlackMailchimpZapierQuickBooksZoho One apps
Common use cases
- Pipeline management
- Sales force automation
- Lead management
- Workflow automation
- Sales analytics
Frequently asked questions
Sources
Reviewed by the SaaSVise Editorial Team. Published 2026-08-23. How we evaluate software
Zoho CRM alternatives
Salesforce
Salesforce, Inc.
Salesforce is an enterprise CRM platform built around highly customizable sales, service and marketing clouds with a deep app ecosystem.
Free trialcrmsales
Pipedrive
Pipedrive
Pipedrive is a sales-focused CRM built around a visual pipeline, designed for small and mid-sized sales teams that want simplicity over platform breadth.
Free trialcrmsales